
Website H&M
Job Description:
You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success.
Job Responsibilities:
- Ensure great garment care to sell the products in their best condition at the right time
- Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store
- Handle payments and returns
- Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine
- Keep the fixtures full and tidy regularly throughout the day to maximize sales
- Actively process, stock and replenish garments on sales floor and stock room
- Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor
- Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities
- Execute reductions, price changes, and transfers
- Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help
Job Requirements:
- Ability to take initiative to complete tasks and solve problems
- Excellent customer service skills
- Ability and willingness to run a cash register
- Ability to meet deadlines
- Ability to multi-task in a fast-paced environment
- Must be able to work a flexible work schedule including nights and weekends
- Ability to recognize and execute selling opportunities
- Financial Accountability: None
- Ability to manage time and prioritize
- Good communication and organizational skills
Qualification & Experience:
- Ability to climb a ladder and use a step stool
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance
- Ability to lift in excess of 20 pounds
- High School graduate or equivalent preferred
- 6 months of experience in customer service, preferred
Job Details:
Company: H&M
Vacancy Type: Part Time
Job Location: Las Vegas, NV, US
Application Deadline: N/A
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