FedEx Jobs in London – Operations Support Agent

Job Description:

As an Operations Support Agent you be working in a fast paced environment and adhere to strict timelines.

Job Responsibilities:

• Following FedEx processes, procedures and controls. As well as external regulatory requirements.
• Checking and investigating (when needed) failed deliveries/collections.
• Inputting data into our tracking system.
• Answering incoming calls from customers in relation to collection requests, along with delivery queries.
• Prioritising and re-allocating failures for the next day delivery as required.
• Maintaining clear and effective communications/collaboration with the team/managers and other depots.
• Sorting and allocating premium and distance deliveries.

Job Details:

Company: FedEx

Vacancy Type:  Full Time

Job Location: London, England, UK

Application Deadline: N/A

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