FedEx Hiring – Ops Manager

Job Description:

The best fit for this role is someone with the same drive for excellence, continuous improvement, and safety that FedEx strives to achieve each day. This person should have a strong ability to lead others and share our values of embracing a diverse, inclusive, and engaged workforce. More than 40% of our leaders at FedEx Ground started their FedEx careers on the front line. Come join a company with a passion for employee development and a future that is moving our economy forward.

Job Responsibilities:

• Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.
• Determines opportunities for improvement of key metrics and executes action plans to achieve results
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
• Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
• Serves as a champion for FXG’s Safety Above All Culture and supports all related initiatives
• Participates in the development of and responsible for administering company safety strategies and programs
• Investigates, resolves and/or escalates customer service issues, as appropriate
• Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
• Plans, organizes, staffs, directs and controls specific day-to-day operations within the station or hub
• Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
• Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with
• FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance,
• SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
• Mentors and develops critical skill sets for new and/or less-experienced Operations Managers

Job Requirements:

• Ability to inspire a shared vision and empower and motivate a team
• Ability to read, interpret and draw conclusions from numerical data and written information
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
• Ability to effectively provide employees instruction on process and practice
• Software skills, including use of Microsoft Office software and web-based applications
• Required Skills, Abilities And / Or Licensure
• Proven ability to apply sound business judgment to establish and accomplish goals
• Verbal and written communication skills necessary to communicate with various audience levels and group sizes

Qualification & Experience:

• Six (6) months of experience as a Package Handler at FedEx Ground
• High school diploma or GED required; Bachelor’s degree in Business, Logistics or a related area preferred
• Six (6) months of ANY supervisory experience OR
• Six (6) months of experience working in a fulfillment center, warehouse, or dock OR
• A bachelor’s degree in business, logistics or a related field (in lieu of experience) OR

Job Details:

Company: FedEx

Vacancy Type:  Part Time

Job Functions: Management

Job Location: Washington, NC, US

Application Deadline: N/A

Apply Here

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