Monday , May 20 2024

Working at Dyson – Supply and Demand Planning Manager

Website Dyson

Job Description:

As the S&A Planning Manager you will lead the end-to-end planning function for Dyson US spares parts & accessories (S&A). This includes oversight of the demand plan for refurb, consumer, and repair usage as well as working with our supply chain team in Southeast Asia to ensure they can support our demand in a timely manner. You will be responsible for ensuring optimal inventory levels are met to support our customers while achieving KPI targets. You will act as an inspirational leader who will coach, guide and hold accountable the S&A team.

Job Responsibilities:

  • Ensure demand for our refurbishment operation is properly captured to support the production line, including usage rate validation
  • Utilize new technology enhancements as a conduit for developing faster and smarter demand planning processes
  • Oversee the market specific fixed data components in Dyson’s planning system
  • Oversee the monthly supply planning review process
  • Meet working capital KPI’s by optimizing inventory levels
  • Manage the monthly demand planning cycle for approximately 4,600 spare parts and accessories
  • Manage forecasts for items that fall outside of the routine forecast process, such as new SKU launches, parts distribution changes, new Dyson Service Center openings, etc.
  • Collaborate and partner with the Southeast Asia planning team so that product is in the right place at the right time
  • Drive customer service improvement by minimizing out of stocks
  • Manage peak season S&A plans, partnering closely with the Direct team
  • Maintain oversight of the statistical forecast output from Dyson’s planning system, Kinaxis Rapid Response, and review adjusted demand based on trends and market intelligence

Job Requirements:

  • Adaptable and flexible; able to multi-task and manage conflicting priorities effectively
  • Ability to thrive in a fast-paced environment
  • High level of aptitude for business math, numerical reasoning, and creative problem solving
  • Ability to collaborate effectively with internal and external teams
  • Advanced knowledge / proficiency in Microsoft Excel required
  • Solutions oriented; helps minimize impact and deliver results
  • Strong leadership skills with the ability to motivate a team to achieve results
  • Strong communication skills to effectively liaise with Southeast Asia Supply Planning team and 3PLs as well as all levels of the organization
  • Strong analytical, problem-solving and decision-making skills
  • Organized, with excellent follow-through capabilities
  • Tireless in getting to the right result; perseverance
  • Professional, discreet, loyal

Qualification & Experience:

  • Strong working knowledge of Supply Chain (S&OP/IBP, planning, inventory) processes and systems
  • Proven experience analyzing and resolving inventory related issues
  • SAP and Kinaxis Rapid Response experience strongly preferred
  • 6+ years’ experience in a supply chain role required, consumer goods organization experience preferred
  • Bachelor’s degree required – Supply Chain, Operations Management, or Logistics major preferred

Job Details:

Company: Dyson

Vacancy Type:  Full Time

Job Functions: Supply Chain

Job Location: Baltimore, MD, US

Application Deadline: N/A

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