Job Description: This role will focus on the ongoing client needs and will interface with clients for assessment of new work, services, processes and escalated issues. It will closely interact with peer Regional Managers and the Project Leadership team to develop operational strategies that support the ongoing evolution of the Global HR Operations Organization. It will identify opportunities for continuous improvement and efficiencies for increased productivity and exceptional customer service. Utilizing a variety of sources, data and metrics identify strategies for efficiencies and increased productivity. Job Responsibilities: Engage with regional clients and lead the Global HR Operations management team to implement operational strategies Identify opportunities to drive the business forward by identifying and planning changes to the business considering client needs, customer experience, technology, and SLAs Direct team performance. Identify areas of opportunity such as training, scheduling, performance management, communication and recognition that will enhance the work environment and team success. Strategy Development and Execution Act as thought partner with senior leadership to integrate new work, processes, businesses, markets and projects across the region and where appropriate the enterprise Provide direct, escalation support to senior level enterprise clients on time sensitive or highly confidential Global HR Operations work; provide onsite expertise and escalation support to regional stakeholders as needed Be proactive in identifying and understanding client, segment and market business models, priorities and cultural nuances as an input to operational strategy development and execution Lead work and daily activities for the Global HR Operations organization to ensure Service Level Agreements (SLAs) are met and issues are resolved with regional clients Job Requirements: Minimum five years of leadership experience or HR functional expertise Previous work experience in an HR Operations or similar environment, ideally using Service Now, Workday, SAP or a similar system Experience managing teams through change Bachelors degree in Human Resources, Business or related field or equivalent experience Qualification & Experience: Proven effective written and verbal communication skills with the ability to develop both written and verbal executive summaries Ability to manage teams and employees to drive organizational performance Demonstrated problem solving, conflict resolution, networking, continuous improvement, and technical aptitude skills Flexibility and adaptability in a changing work environment Proven political savviness at building professional relationships and influencing stakeholders, including executives; demonstrated courage in the face of adversity Ability to multi task and prioritize/handle competing priorities in a fast paced environment Demonstrated leadership skills with a focus on developing talent within the organization Proven negotiation skills with the ability to gain agreement while keeping both the client and the goals of the Global HR Operation organization in mind Job Details: Company: The Walt Disney Company Vacancy Type: Full Time Job Location: Hammersmith & Fulham, England, United Kingdom Application Deadline: N/A Apply Here careersvite.com
Careers Vite – Latest Jobs 2025