Dave and Busters Careers – Assistant General Manager

Job Description:

The AGMs provide overall leadership, supervision and direction on strategic initiatives and operating standards to positively impact business results for selected FOH or BOH areas under guidance of GM.

Job Responsibilities:

• Assures staffing levels and management coverage is appropriate to meet the needs of the business and maximize the customer experience.
• Select and develop Certified Trainers for more responsibility or internal promotability into management program.
• Cultivates a strategic team environment that provides exceptional guest service while directing a specific area of the management team and ensuring all staff members perform at a consistently high level.
• Leads and influences staff through effective motivation (having FUN), leveraging individual strengths to ensure guest satisfaction and maximum productivity.
• Promotes positive employee relations including effective delegation of managerial duties, fostering high staff morale, upholding operation standards, and execution of the performance management process.
• Assures execution of staff training programs.

Job Requirements:

• Adaptability, flexibility, general enthusiasm for the business
• Excellent pace and energy, self-motivated
• Strong communication skills; ability to write and verbally communicate in a clear and concise manner
• Ability to enthusiastically interact with others
• Brand Ambassador and Culture Champion!
• Demonstrated ability to achieve expected store financial results in areas of responsibility

Qualification & Experience:

• Exercises good judgment in decision making
• Ability to maintain and project professionalism, internally and externally, at all times
• Excellent teaching and coaching skills
• Can create and communicate a vision for the store
• Ability to establish working relationships with all employees, management and vendors
• Holds self-accountable for high personal standards of conduct and professionalism
• Flexible in approach; can readily adapt to business and team needs and changes

Job Details:

Company: Dave & Buster’s Inc.

Vacancy Type:  Full Time

Job Location: Albany, NY, US

Application Deadline: N/A

Apply Here

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