Saturday , February 24 2024

Crew Members – Dunkin Donuts Careers

Website Dunkin Donuts

Job Description:

Crew Members are responsible for delivering great guest experience. This entry level team member position at Cafua Management Company prepares products according to the Dunkin Brands operational and quality standards and serves them with enthusiasm in a clean, fast paced environment. Crew Members work as part of a team to ensure we are meeting our Guests needs, giving them a reason to come back again, and again.

Job Responsibilities:

  • Maintain clean and neat work environment
  • Provide great guest service
  • Able to learn and execute multiple tasks
  • Follow Brand standards, recipes and systems
  • Respond positively to coaching and feedback
  • Weekends and Holidays required
  • Resolve guest issues on the spot, be polite and respectful
  • Team Environment
  • Operational Excellence
  • Profitability
  • Follow safety, food safety and sanitation guidelines; comply with all applicable laws
  • Work well with others respectfully, and can interact in a positive efficient manner
  • Able to communicate with team members, as well as with supervisors within the organization

Job Requirements:

  • Must be able to lift a minimum of 50 lbs.
  • Basic computer skills
  • Problem Solving and Decision Making
  • Consistently meets or exceeds goals
  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Fluent in English
  • Guest Focus
  • Capable of counting money and making change
  • Develops and maintains guest relationships

Qualification & Experience:

  • Resolves guest concerns by following L.A.S.T Listen Apologize Solve Thank
  • Sets and maintains high standards for self and others, acts as a role model
  • Understands and exceeds guest expectations, needs and requirements
  • Displays a sense of urgency with guests
  • Contributes to the overall team performance; understands how his/her role relates to others
  • Passion for Results
  • Interpersonal Relationships & Influence
  • Able to operate restaurant equipment (18 years or older)

Job Details:

Company: Dunkin Donuts

Vacancy Type:  Full Time

Job Location: Weedsport, NY, US

Application Deadline: N/A

Apply Here

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