Jobs at Cigna – Sales Support Consultant

Job Description:

This position is a key part of the Sales Team responsible for supporting various aspects of the sales process including but not limited to producing compliant benefit summaries and managing the hand-off process to implementation for new and renewing cases. This person will be the liaison between the Sales team and internal partners (e.g. Admin Staff, Implementation, Commissions). The role will also have external facing responsibilities with Clients and Brokers providing back-up support to the Sales team on escalated issues. This person must be capable of working independently while demonstrating sound judgment.

Job Responsibilities:

• Initiate dental / CGI quote for up-sell on renewal as requested by CM or as defined by market strategy
• Act as back-up / point person for NBM / CM for Client and /or Broker questions
• Handle Broker onboarding by initiating evites
• Identify / own the required paperwork / forms for installation of new business / renewals while ensuring accuracy and completeness
• Produce and maintain benefit summary templates
• Coordinate with Admin staff on producing / printing /assembling packages
• Partner with NBM and/or CM to initiate case set-up after case sells/renews
• Produce benefit summaries for prospects, new business and renewals

Job Requirements:

• Ability to consistently meet tight deadlines and work under pressure
• Ability to work independently as well as in a team environment and proactively with internal and external partners
• Demonstrated knowledge of health insurance or employee benefit experience
• Excellent communication, organization and presentation skills
• Strong working knowledge of Microsoft Outlook, Word, Excel, PowerPoint and Internet Explorer is required
• Ability to quickly understand the Clients’ needs and expectations
• High School Diploma or equivalent required; BA/BS highly preferred or equivalent relevant work experience

Job Details:

Company: Cigna

Vacancy Type:  Full Time

Job Location: Chattanooga, TN, US

Application Deadline: N/A

Apply Here

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