Cigna Jobs in Pittsburgh – Nurse Health Coach

Job Description:

A Registered Nurse Health Coach is responsible for providing wellness coaching to members through telephonic assessment, education, support, and referrals to various health and wellness programs. The coach will use techniques such as motivational interviewing, behavior change, and cognitive behavioral therapy techniques to help people achieve optimal health and well being. The coach will support members working in conjunction with an existing team of nurse case managers and coaches with expertise in a variety of disciplines.

Job Responsibilities:

• Educate and refer members on available internal and external health resources
• Perform research on relevant topics in health promotion and disease prevention, as required for specific members
• Telephonic outreach and coaching
• Assesses readiness to change and implements actions to assist members in moving through stages of change to reach their goals
• Utilization of health prevention guidelines and general health and wellness strategies to achieve goals in the overall health of members.
• Assistance in the identification of member health education needs through health assessment activities
• Provide ongoing behavioral health and behavior change consultation and training to the rest of the coach and case management team
• Provides 1:1 telephonic coaching to members around their behavior change to improve health status, reduce health risks and improve quality of life.
• Consult with and assist team members in cases where a member’s behavioral health or emotional issues are impacting their ability to set and/or achieve goals
• Work with members to identify and set personalized health improvement plans and goals and support members in achieving those goals.

Job Requirements:

• Strong personal computer skills, MS Word, Excel, Outlook experience, and internet research required
• Active unrestricted Registered Nurse (RN) license required
• Strong skills in the following areas: teamwork, conflict management, assessment complex issues, ability to recommend changes and resolve problems through effective decision making
• Ability to work within changing business environment and balance business needs with patient advocacy
• Excellent time management, organizational, research, analytical, negotiation, communication (oral and written) and interpersonal skills

Qualification & Experience:

• Case management or coaching experience preferred
• Demonstrated sensitivity to culturally diverse situation, participants and customers
• Experience managing multiple projects in a fast paced matrix driven environment
• Minimum of three years clinical experience in direct patient care

Job Details:

Company: Cigna

Vacancy Type:  Full Time

Job Location: Pittsburgh, PA, US

Application Deadline: N/A

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