Chapters Jobs in Ottawa – Customer Experience Representative

Job Description:

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

Job Responsibilities:

• Engage and connect with our customers on the floor
• Curate specific product collections for each customer you meet
• Add joy to our customers’ lives
• Leverage our product to tell stories
• Role model Indigo’s High Performance Characteristics
• Ensure Visual Standards are followed and maintained
• Seek information regarding new products, promotions and programs
• Take accountability to respond to customer feedback in a timely manner
• Create a warm and welcoming environment in our stores
• Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers

Job Requirements:

• Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
• Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
• Demonstrated commitment to creating an exceptional employee and customer experience
• Ability to be mobile on the sales floor for extended periods of time
• Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
• Bilingualism (French/English) is required for all positions in Québec; other languages an asset
• Experience in specialty retail or a retail environment preferred but not required

Job Details:

Company: Chapters

Vacancy Type:  Part Time

Job Location: Ottawa, CA

Application Deadline: N/A

Apply Here

careersvite.com