Job Description: As a Releasing Coordinator at Caterpillar Inc., you will have the opportunity to learn from and contribute to a cooperative team. You will actively engage with facility management, clients, carriers and dealers in the ordering and releasing functions related to material requirements. Job Responsibilities: Work directly with customers by telephone or email Handle and resolve customer complaints Providing excellent customer service Resolve product or service discrepancies Perform a variety of clerical functions Read/write and interpret documents Job Requirements: Intermediate level proficiency working with Excel spreadsheets (basic skills/knowledge - capable of functioning independently) Intermediate proficiency in verbal and written communication skills (basic skills/knowledge - capable of functioning independently) Ability to collaborate easily with co-workers and work well independently Proficiency with various office/warehouse systems Flexible, available for same day or short notice overtime Must be a full-time employee in good standing at Waco Distribution Center Ability to gain customer's confidence and trust Strong attention to detail and accuracy Previous EWM experience Proficiency with the product and processes related to dealer orders Job Details: Company: Caterpillar Vacancy Type: Full Time Job Location: Waco, TX, US Application Deadline: N/A Apply Here careersvite.com
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