Busch Gardens Application – Merchandise

Job Description:

As an Assistant Supervisor for Merchandise, you’ll help lead and inspire a team to deliver great guest experiences from the get-go. You will oversee the policies and procedures, personnel, sales and merchandise, security and safety of all merchandise locations

Job Responsibilities:

• Open and close facility in accordance with established procedures
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems
• Ensure meal and rest periods are provided to ambassadors as required by Company policy
• Ensure excellent customer service by responding to customer requirements, expectations, and needs
• Follow up on daily operational needs and communicate all facility issues as appropriate
• Successfully monitor labor management for operation (ex: sales goals, labor, line schedule targets, and progress updates to the team throughout the day)
• Provide and lead team to deliver superior guest service
• Regularly keeps ambassadors motivated and energized
• Troubleshoot and repair lockers, photo equipment, photo booths, haystack dryers and other equipment

Job Requirements:

• Ability to self-motivate as well as motivate ambassadors
• Previous Assistant Supervisor experience at a theme park preferred
• Outgoing, able to provide great guest service and interact favorably with public
• At least 18 years of age
• High school diploma or equivalent

Qualification & Experience:

• Basic knowledge of computers with ability to work with Windows-based software
• Basic knowledge of financial terms for revenue department
• Able to work indoors and outdoors in all weather conditions; ability to lift 50+ lbs. (preferred)
• Strong basic math and cash handling skills
• Able to stand, sit and/or walk for prolonged periods of time
• Able to handle multiple tasks in a fast-paced work environment
• Strong written/verbal communication skills

Job Details:

Company: Busch Gardens

Vacancy Type:  Part Time

Job Location: Chula Vista, CA, US

Application Deadline: N/A

Apply Here

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