
Website Macy's
Job Description:
The Brand Expert is the in house authority on a specific brand who consistently role models a best in class service experience while helping customers and training associates. They use their brand expertise, customer service and a keen awareness of brand related trends to drive personal and team sales. Perform other duties as assigned.
Macy’s uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy’s may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy’s schedule options are available during the interview process.
Job Responsibilities:
- Communicate regularly with specific brand vendors and store leadership customer preferences and special events.
- Introduce customers to beauty products and build a rapport to identify hidden needs.
- Be a product educator and beauty enthusiast.
- Understand product strategies by Quarter/Season and provide clear direction to drive sales.
- Show the customer how to apply products or achieve desired “looks”.
- Self-motivated to stay current on brand related product knowledge and beauty trends.
- Understand how brand training, events and product strategies drive sales.
- Has advanced expertise and authority on a specific brand.
- Connects the business priorities of a specific brand to the daily activities of all associates.
Job Requirements:
- Involves lifting at least 30 lbs.
- Involves standing for at least two consecutive hours.
- Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management.
- Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products.
- May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
- This position involves constant moving, talking, hearing, reaching, and standing.
Qualification & Experience:
- A minimum of one year of previous selling experience required, preferably in Cosmetics.
- High school diploma or equivalent required.
Job Details:
Company: Macy’s
Vacancy Type: Full Time
Job Location: Houston, TX, US
Application Deadline: N/A
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