Website Neiman Marcus
Job Description:
To acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service.
Job Responsibilities:
- Greets and welcomes clients throughout all areas of the store
- Connects with clients in a friendly and meaningful way
- Provides clients advice and knowledge that they may not have realized they needed
- Makes every client interaction a personal and seamless experience
- Exhibits behaviors that support client satisfaction goal (KPI)
Job Requirements:
- Cultivates the client relationship through personalized connection
- Acquires and builds client base primarily through forming relationships with new clients and retaining/building spend of existing clients
- Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out of home base selling and strong client relationships
- Utilizes digital tools and social media to connect with clients, serve their needs, and follow up as necessary
- Proactively utilizes mobile devices and selling technology to communicate with clients and expand the business
Qualification & Experience:
- Customer Focus
- Functional/Technical Skills
- Personal Learning
- Technical Learning
- Conflict Management
- Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work.
Job Details:
Company: Neiman Marcus
Vacancy Type: Full Time
Job Location: Boston, MA, US
Application Deadline: N/A
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