BDC Careers – Service Desk Support Technician

Job Description:

The Service Desk Support Technician provides telephone, online (chat) and deskside technical support BDC users.The Service Desk provides direct support for/dispatching of incidents (problems), requests, “how to” and general information.
The Service Desk Support Technician also dispatches deskside assistance where deemed necessary.

Job Responsibilities:

• At BDC, we’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different.
• There’s a reason we like to work here and we think you’ll like it too.
• Join a team of passionate IT professionals! We are committed to continually improving and modernizing our ways of working and we nurture the environment of collaboration, transparency and trust, where each member of the team can express their ideas and opinions.

Job Requirements:

• Great people skills
• Bilingual and great verbal and written communication
• Troubleshooter and effective problem solver

Qualification & Experience:

• Experience in service desk support would be an asset
• Degree/certificate, or equivalent, in Computer Information Systems would be an asset

Job Details:

Company: BDC

Vacancy Type:  Full Time

Job Functions: Information Technology

Job Location: Montreal, CA

Application Deadline: N/A

Apply Here

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