
Website Florida Power & Light
Job Description:
Employees in this role demonstrate resourcefulness using inter-utility databases and available systems for identifying and locating responsible parties with outstanding accounts. The successful candidate helps minimize complaints to the Federal Public Service Commission (FPSC) by remaining sensitive to customer needs and follows established guidelines to recover delinquent accounts.
Job Responsibilities:
- Performs other job-related duties as assigned
- Collects outstanding balances owed from inactive accounts
- Gathers, compiles, and maintains information to assist with collection activities
- Documents status of credit and collection activity
Job Requirements:
- CISII
- Effective Written Communications
- Service Connect, Disconnect and Transfer
- Customer Disconnect
- Effective Verbal Communications
- Service Obligation
- Safety Policy and Practice
Qualification & Experience:
- Experience:3+ years
- High School Grad / GED
Job Details:
Company: Florida Power & Light
Vacancy Type: Full Time
Job Location: Miami, FL, US
Application Deadline: N/A
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