Amtrak Hiring – Sr Continuous Improvement Mgr

Job Description:

The Sr. Continuous Improvement Mgr. is responsible for facilitating and leading continuous improvement projects and initiatives within the operations-transportation department. This position reports to the AVP Transportation or AVP System Ops.

Job Responsibilities:

• Drive a standardized process improvement methodology to drive root cause problem solving and prevent reoccurrence of customer-facing defects.
• Responsible for leading multiple projects that deliver process improvements and financially contribute to the business.
• Leads the development, communication, and execution of a plan that is aligned to the company’s vision, mission, and goals.
• Facilitate change and motivate colleagues to practice continuous improvement and waste elimination.
• Identify, develop, and execute initiatives for cost reduction and process improvements across the division, focusing on safety, financials, and customer service.

Job Requirements:

• Ability to redefine processes to increase effectiveness and use statistics to make data driven decisions.
• Bachelor’s degree or equivalent combination of training, education and relevant experience may be considered in lieu of a degree
• Strong planning, organizing, and time management skills with the ability to collaborate with leaders and prioritize multiple project needs
• 9 years of relevant Transportation or Operations experience required
• Strong knowledge of MS Office Suite including Word, Excel, PowerPoint, and Visio as well as reporting applications.
• Proven ability to prioritize multiple objectives and priorities within tight deadlines.
• Ability to set goals, prioritize projects and execute continuous improvement projects and initiatives.
• Proven track record managing complex continuous improvement projects.
• Proven ability to diagnose root cause problems, reach solid conclusions, develop implementable solutions, articulate ideas crisply and concisely, and build consensus across the division.
• Advanced knowledge and experience with railroad regulations, policies, and programs

Qualification & Experience:

• Demonstrated experience in leading significant operational process improvement efforts
• Prior experience with continuous improvement on front end or support function processes as well as direct operational processes
• Experience presenting and providing recommendations to senior leadership (verbal and written communication)
• 11+ years of Transportation or Operations experience or a combination preferred
• Proven experience influencing change and process improvement initiatives

Job Details:

Company: Amtrak

Vacancy Type:  Full Time

Job Location: New York City, NY, US

Application Deadline: N/A

Apply Here

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