Job Responsibilities: Ensure proper documentation, notification, escalation, tracking and follow up of all incidents Liaise with other support teams as necessary to resolve customer requests or incidents Provide technical support for resolution of customers’ IT problems, incidents, issues, requests and queries Job Requirements: Excellent written and verbal English communication skills Interest in providing technical support and assistance to clients and end-users via call, chat, and email Qualification & Experience: Graduate of any Bachelor’s degree or undergraduate with 2 years of college education of any IT related courses Preferably With good knowledge and skills in IT At least six (6) months to one (1) year experience in Technical Support/ Customer Service Representative or any related to Service Desk Job Details: Company: Accenture Vacancy Type: Full Time Job Location: Makati, PH Application Deadline: N/A Apply Here careersvite.com
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