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Website Accenture
Job Responsibilities:
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents
- Liaise with other support teams as necessary to resolve customer requests or incidents
- Provide technical support for resolution of customers’ IT problems, incidents, issues, requests and queries
Job Requirements:
- Excellent written and verbal English communication skills
- Interest in providing technical support and assistance to clients and end-users via call, chat, and email
Qualification & Experience:
- Graduate of any Bachelor’s degree or undergraduate with 2 years of college education of any IT related courses
- Preferably With good knowledge and skills in IT
- At least six (6) months to one (1) year experience in Technical Support/ Customer Service Representative or any related to Service Desk
Job Details:
Company: Accenture
Vacancy Type: Full Time
Job Location: Makati, PH
Application Deadline: N/A
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