Job Description: Employees in this role demonstrate resourcefulness using inter-utility databases and available systems for identifying and locating responsible parties with outstanding accounts. The successful candidate helps minimize complaints to the Federal Public Service Commission (FPSC) by remaining sensitive to customer needs and follows established guidelines to recover delinquent accounts. Job Responsibilities: Performs other job-related duties as assigned Collects outstanding balances owed from inactive accounts Gathers, compiles, and maintains information to assist with collection activities Documents status of credit and collection activity Job Requirements: CISII Effective Written Communications Service Connect, Disconnect and Transfer Customer Disconnect Effective Verbal Communications Service Obligation Safety Policy and Practice Qualification & Experience: Experience:3+ years High School Grad / GED Job Details: Company: Florida Power & Light Vacancy Type: Full Time Job Location: Miami, FL, US Application Deadline: N/A Apply Here careersvite.com
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