Job Description: The General Manager will be responsible for the seamless and efficient performance of Sunwing Airlines at the airport, by leading the Airport Team to focus on service delivery, operational excellence and a strict adherence to safety. The role will report to the Director, Airport Services and be located in Toronto, ON, specifically at the Toronto Pearson Airport. Job Responsibilities: Responsible for the management of the budgetary program for the operations at the airport; Develop strong relationships with government agencies within the airport community; Lead the Airport team with a focus on service delivery, operational excellence and a commitment to safety; Champion the interests of Sunwing Airlines at Toronto Pearson Airport; Manage continuous improvement, through company performance management principles; Monitor the performance of the ground handling company and any other contracted services; Coach, mentor, train and develop staff as required; Enforce and monitor service standards as set out in the Service Level Agreement; Participate and represent Sunwing in various Airport committees and working groups; Ensure that the airport team is working in a productive and healthy environment; Job Requirements: Proven leadership abilities; Ability to monitor performance levels (e.g., productivity levels, staffing levels, budget issues) and take appropriate action; Network of contacts in the Toronto Pearson community, an asset; Excellent verbal and written communication skills, including the ability to effectively interact with employees at all levels within the organization; Ability to appropriately prioritize tasks and handle multiple projects simultaneously; Ability to motivate and develop employees, including giving critical feedback, when necessary; Possess the ability to obtain a Restricted Area Identity Card. Qualification & Experience: Post-secondary education, or equivalent experience/training; At least 10 years of Airport/Airline/Aviation related experience; Experience in managing airport operations for a high-volume airline; Job Details: Company: Sunwing Vacancy Type: Full Time Job Location: Mississauga, CA Application Deadline: N/A Apply Here careersvite.com
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