Job Description: The Operational Services Account Solutions Team Manager is a leader with passion towards executing as a member of a team committed to the highest level of client satisfaction. The position requires a dynamic leader who can motivate, inspire and develop a diverse team responsible for performing and executing on our organization’s purpose and mission. In this role, you will manage a multi-faceted team that provides operational and service support to both internal and external clients. This is a fast paced, detail-oriented, high volume environment requiring the ability to build and foster relationships across the firm in order to be successful. In addition to a background in brokerage/banking operations, the ideal candidate should possess experience effectively managing people at different stages in their career and professional development. Job Responsibilities: Understanding of industry regulations in order to ensure team compliance with firm’s policies and procedures. Creating a work environment that promotes employee engagement by setting clear expectations and consistently providing information, resources, feedback, coaching and recognition that helps employees maintain a high level of performance. Ensuring client service level agreements are met and maintaining a balance between quality and efficiency. Identifying & selecting talent for Operational Services Account Solutions. Driving business results by acting as a subject matter expert, fostering an environment that creates process efficiencies, leading project initiatives, and ensuring the implementation of projects within the department. Job Requirements: Strong motivational and coaching skills that cultivates a strong and engaging environment. Demonstrated leadership experience. Additional experience with Change Leadership preferred. Series 7, 63, and 9/10 licenses required. A condition of employment will be considered for all licenses for highly qualified individuals Strong interpersonal skills with the ability to develop and grow working relationships with internal and external clients. Flexible with regard to both schedule and role as both may change with little notice in response to business demand. Excellent time management, organizational skills and ability to set priorities and proactively solve issues in a dynamic multi-tasking environment. Proficient technical skills, including knowledge of Microsoft applications. Ability to identify and mitigate risk by adhering to department and firm policies and procedures. Excellent analytical and influencing skills with the ability to think creatively and offer solutions that benefit the employees, clients, and firm. Qualification & Experience: 5+ years of experience in the financial services industry preferred and/or prior supervisory experience required. Ability to think strategically beyond day to day operations. Experience in training and developing team members and comfortable with providing feedback. Bachelor’s degree preferred. Job Details: Company: Charles Schwab Vacancy Type: Full Time Job Location: El Paso, TX, US Application Deadline: N/A Apply Here careersvite.com
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