Job Description: Do you enjoy investigating, putting facts together to solve problems, AND have a passion for helping customers recover from the unexpected? Do you have an ability to remain organized and maintain a strong attention to detail while managing multiple priorities AND delivering a remarkable customer experience? This might be the right opportunity for you! As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. As a Claim Specialist in our Property Complex department, you will be part of a team dedicated to delivering the State Farm promise to our policyholders. You will play a critical role in helping them recover from the unexpected! Job Responsibilities: Arrangement of rental car, providing towing service (when required) Prepares and/or reviews written or computerized estimates in loss settlements Determines whether additional or specialized investigation is necessary for claim resolution Applies knowledge of policies, procedures, laws, statutes, and insurance regulations when determining coverage, ;liability , damages of injury (first and third party) and property damages Handle claims in a team environment. Daily schedule is made up of phone time and task time. Adhering to your daily schedule is expected and required. Communicates with witnesses, agents, other insurance companies, repair shops, contractors, medical providers, attorneys, and others in the course of conducting investigations Strong verbal communication skills are a must (resolving customer conflict while maintaining tact and poise) Job Requirements: A passion to be part of a team dedicated to helping State Farm fulfill our commitment to our policyholders Strong analytical skills along with high competence in the following: Critical Thinking, Customer Focus, Quality, Resourcefulness, Technical/Functional Expertise Ability to apply policy , law, and regulations to ensure proper resolution of claims Strong written, verbal and interpersonal communication skills Qualification & Experience: Claim handling knowledge and experience Bachelor’s Degree Job Details: Company: State Farm Vacancy Type: Full Time Job Location: Columbia, MO, US Application Deadline: N/A Apply Here careersvite.com
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