Job Description: LHI is one of 4 businesses under Optum Serve. Optum Serve provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well-being of Americans. By joining Optum Serve you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system. LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on-location services, patient-specific in-clinic appointments, telehealth assessments, or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services. Job Responsibilities: Transcribe and enter Serve Member referral information from Department of Defense forms into military databases Conduct interviews and review / discuss information on the Department of Defense Forms with Service members through inbound telephone calls Practice within the scope of their licensure Complete required data entry into internal / external databases Validate and electronically sign form to complete entry of information into appropriate database Job Requirements: Previous call center experience Previous VA and/or military experience Excellent organizational and multi-tasking abilities Ability to work independently with minimal supervision while achieving quality goals Previous behavioral health experience, ideally with the identification, diagnosis or treatment of Post-Traumatic Stress Disorder (PTSD) Intermediate to advanced experience with Microsoft Office, Electronic Health Records, and databases Current, active, and unrestricted licensure as a NP in more than one of the following states: Alaska, Arkansas, Arizona, California, Colorado, Hawaii, Idaho, Montana, New Mexico, Nevada, Oklahoma, Oregon, Utah, Washington, Wyoming Qualification & Experience: Current, active, and unrestricted licensure as a NP in the state in which you currently reside Available to work some evenings and weekends; Typical business hours are Monday through Friday, 7 AM-10 PM Central time, and Saturday 7 AM-3 PM Central time Current, active, and unrestricted licensure as a NP in one or more of the following states: Alaska, Arkansas, Arizona, California, Colorado, Hawaii, Idaho, Montana, New Mexico, Nevada, Oklahoma, Oregon, Utah, Washington, Wyoming Master’s degree from an accredited university in a Nurse Practitioner program 1+ years of experience as a Nurse Practitioner with an emphasis in primary care Available to attend one week of training in La Crosse, WI Job Details: Company: UnitedHealthcare Vacancy Type: Full Time Job Location: Phoenix, AZ, US Application Deadline: N/A Apply Here careersvite.com
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