Job Description: Competitive candidates may be invited to participate in pre-employment testing and/or the interview process. This is where the excitement begins! Job Responsibilities: Effective time management is critical – in addition to handling incoming phone calls, there are several queues that must be managed daily (i.e. – New Mail, File Notes, Default Calendars, etc.) Exhibit resiliency to work in a high production/high phone call environment Responsible for effectively managing an assigned claim inventory to meet customer expectations and maintain appropriate Service Level Objectives (SLO) Communicates with policyholders, other insurance companies, and attorneys in coordination with the Claim Specialist to secure property damage payments Must be organized, able to multi-task and demonstrate good learning agility Expected to proactively work assigned claims and provide additional claim documentation as needed to compel appropriate subrogation recoveries Demonstrate proficiency in the competencies of customer focus, quality, technical/functional expertise, teamwork, and work ethic Job Requirements: Effective negotiation skills Effective communication skills Able to learn or understanding of jurisdictional law (business acumen) as it applies to the claim files they are managing Qualification & Experience: Effective time management skills Team player and relationship building Customer focus Able to prioritize responsibilities Job Details: Company: State Farm Vacancy Type: Full Time Job Location: Birmingham, AL, US Application Deadline: N/A Apply Here careersvite.com
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