Job Description: A Loss Prevention Associate is responsible for proactive prevention of shortages caused by internal theft, external theft, fraud, and paperwork errors. Job Responsibilities: Provides clients advice and knowledge that they may not have realized they needed Makes every client interaction a personal and seamless experience Exhibits behaviors that support client satisfaction goal (KPI) Greets and welcomes clients throughout all areas of the store Connects with clients in a friendly and meaningful way Job Requirements: Takes an omnitude approach to identify and recommend merchandise across all channels Utilizes selling tools and store technology to sell across all channels effectively Promotes benefits of the InCircle program and opens new accounts Achieves personal sales and out of home base selling goals (KPI) Educates self and client on merchandise, events, promotions, policy and services Demonstrates expert styling and brand knowledge Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel Graciously takes returns and offers options based on client’s needs Qualification & Experience: Functional/Technical Skills High school diploma or GED required. Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills. To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required. Customer Focus Technical Learning Conflict Management Job Details: Company: Neiman Marcus Vacancy Type: Full Time Job Location: Los Angeles, CA, US Application Deadline: N/A Apply Here careersvite.com
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