Job Description: The Reporting and Analytics Offshore Manager is responsible for the maintaining, updating and reporting day-to-day metrics of the offshore program. This role will also be responsible for fostering strong relationships with senior Schwab partners and external vendors; developing, maintaining and executing offshore work orders sourcing plans; leading all aspects of strategic sourcing lifecycle; as well as collaborating with risk groups and legal, as required, on vendor engagements. Job Responsibilities: Handle small projects to support team objectives Responsible for offshore work order payment reconciliation and WebEx payments Handle IQNavigator invoicing Monitor and maintain the offshore mailbox Handle offshore SharePoint Individual Contributor The primary responsibilities of this role include the following: Monthly metric reporting for the Information Technology Outsourcing and domestic portfolio Monthly vendor performance reporting (surveys, service level agreement results) Support offshore services colleagues and finance for billing inquiries Support Control For Offshore Risk Management (CFORM) quarterly testing results Job Requirements: Proficiency in Excel and PowerPoint (required) Experience with Ariba, Hiperos, PeopleSoft, SharePoint and/or Access a plus Bachelor’s degree and/or equivalent work experience High level of interpersonal skills, with a shown capability to make contributions to teams and initiatives Strong negotiation skills, with ability to effectively explore alternatives to reach mutually beneficial outcomes Qualification & Experience: Strong oral and written communication skills with a proven track record of building effective working relationships with senior level business partners The ability to lead cross-functional teams and build category management plans that maximize value and mitigate risks while ensuring internal partners’ requirements are met Self-starter, able to lead multiple projects and succeed in a dynamic, fast-paced environment with minimal guidance 3+ years of experience in Offshore Services and/or Professional Services indirect category management, strategic sourcing, consulting, vendor management, and risk management (required) Experience within the Offshore Services and Professional Services indirect category with extensive experience working with offshore vendors Job Details: Company: Charles Schwab Vacancy Type: Full Time Job Location: Austin, TX, US Application Deadline: N/A Apply Here careersvite.com
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