Job Description: We are looking for a results-driven Retail Store Manager to be responsible for the overall store management at the college's campus bookstore. Executes and provides leadership and oversight for all facets of bookstore operations including: hiring, training, supervising, developing and motivating of managers, supervisors, and team members; Job Responsibilities: Establishes, enhances, and maintains positive, responsive relationships with campus community, particularly campus administration, athletics departments, faculty and staff. Seeks out new ways to partner with campus regarding remote selling opportunities, maintaining Follett's campus presence, and resolving complex issues on an as needed basis. Prepares and implements detailed operating plans for all store departments for standard operations, busy rush periods, and special events (athletics, graduation). Shares plans with managers and team members and leads/drives them to execution. Analyzes store financials and makes determinations regarding how to positively impact future sales/expense opportunities. Plans and prepares for promotions. Demonstrates full understanding of capacity and velocity requirements, based on previous history. Responsible for full cycle talent management, to include recruiting, training, coaching and talent development for full-time, part-time and temporary team members. Works to identify key talent to support talent pipeline. Ensures effective performance management and maintains a culture of accountability. Develops cross-functional teams of engaged associates with the ability to execute initiatives and drive operational standards and business results. Provides staff training. Manages other staff managers and guides them in directing and coaching their staff, if applicable. Develops and promotes a team environment and acts as a leader within the store to all staff levels. Makes decisions relating to the selection and deployment of staff in order to meet sales and labor budgets. Job Requirements: General Computer Skills Problem-solving skills; strong customer service, communication, and presentation skills; strong analytical skills and financial acumen; advanced relationship building, a demonstrated ability to influence a team and customer outreach Qualification & Experience: Must have 3-5 years of experience Bachelor degree or equivalent Retail management or strong customer service experience; academic retail experience a plus; strong organizational, time management. Job Details: Company: Follett Vacancy Type: Full Time Job Location: Winston-Salem, NC, US Application Deadline: N/A Apply Here careersvite.com
Careers Vite – Latest Jobs 2025