Job Description: For the role of Senior Network Operator, Disney Streaming is looking for a candidate specializing in caching technology and distributed networking, and operational experience in CDN edge services. This role will join the Media Systems Operations organization as part of a team working alongside our Operations, Infrastructure, and Media Distribution teams in managing our growing caching infrastructure Job Responsibilities: Collaborate with engineering and internal teams involved with maintaining our server infrastructure Write and improve team knowledgebase Provide clear communication/escalation/follow up/closure of alerts and maintenances to teams within the organization Support high profile content releases and events Monitor for and react to alerts within the CDN edge services environment providing senior tier-1 support Job Requirements: Provide clear communication/escalation/follow up/closure of alerts and maintenances to teams within the organization Support high profile content releases and events Write and improve team knowledgebase Collaborate with engineering and internal teams involved with maintaining our server infrastructure Monitor for and react to alerts within the CDN edge services environment providing senior tier-1 support Qualification & Experience: Excellent interpersonal skills and effective verbal/written communication skills with both business and technical teams Experience using JIRA, Confluence, and GitHub Knowledge of video players and impact on cache logic Experience with monitoring tools, preferably Grafana, Datadog Experience with open-source software Apache HTTP Server, Tomcat, and Traffic Control Strong operational experience Passion for troubleshooting and debugging Job Details: Company: The Walt Disney Company Vacancy Type: Full Time Job Location: San Francisco, CA, US Application Deadline: N/A Apply Here careersvite.com
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