Job Description: Manage daily operations of assigned location to provide superior customer service, maximize revenue, enhance visitor experience, and support the mission of the Wildlife Conservation Society. Job Responsibilities: Hire, train, and manage a high-performing team of union and part time staff Recognize and reward outstanding achievements, be responsive to team needs and interests, and comply with all federal, state and local labor law and equal opportunity requirements Product Management, Expense Control & Protection of Assets Schedule and implement hourly staffing plan to maximize sales opportunities and provide excellent customer service within budgeted payroll Manage the daily operation of assigned area to achieve budgeted sales Manage on-site visitor communication materials, including, but not limited to: maps, visit handouts, signs and staff materials Personnel Management Take corrective action for violations of WCS & departmental rules and procedures Ensure the promotion of premium admissions products Job Requirements: Moderate Microsoft Office suite skills 2 years minimum of management experience in theme park, zoo, or similar venue; in a fast paced, sales & service focused, seasonal environment Bachelor’s degree preferred Qualification & Experience: Strong written and verbal communication skills Strong organizational & problem solving skills with a demonstrated ability to balance numerous and varied tasks simultaneously Valid driver’s license required Must be available to work weekends and holidays Ability to lead & work with a diverse team of full-time and part-time staff with varying skill sets & personalities. Must be comfortable addressing staff behaviors and coaching Job Details: Company: Wildlife Conservation Society Vacancy Type: Full Time Job Location: New York, NY, US Application Deadline: N/A Apply Here careersvite.com
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