Job Description: As a Guest Correspondence Ambassador, you’ll make a significant contribution to our overall guest experience by communicating with guests in a positive and constructive way while following up and resolving issues. You’ll be the one our guests turn to in order to share about their experience with us. In all you do, you’ll enthusiastically represent SeaWorld by displaying a positive attitude, high level of energy and commitment to quality. Job Responsibilities: Work in park as needed to support department needs Communicate with other departments regarding guest comments Practice safe work habits, including the use of personal protective equipment Engage with guests in a friendly, courteous and professional manner Respond to guest needs via phone, email, letter or in person Work as part of a team to increase productivity while providing excellent guest service Perform data entry and file guest comments Maintains SeaWorld internet site Job Requirements: Ability to multitask while maintaining a positive attitude Excellent written and oral communication skills Ability to successfully complete all legal, company and department training requirements Scheduling flexibility Basic computer skills and knowledge of office equipment Previous customer service experience preferred Job Details: Company: Busch Garden Vacancy Type: Part Time Job Location: San Diego, CA, US Application Deadline: N/A Apply Here careersvite.com
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