Job Description: As a Bulgari Ambassador, you are responsible to support the Boutique Manager in the achievement of the sales objectives by performing regular coaching of the sales team to deliver exceptional service to customers. Act as an advisor towards customers and the sales team ensuring sales closure and customer satisfaction: Job Responsibilities: Capture and maximize every occasion (e.g. trainings, events, sales) to support the Sales Team to ensure that each of them is able to provide a unique and memorable shopping experience. Organize and implement store rotations, shifts and holidays. Reach sales targets and manage the boutique in order to achieve sales objectives and KPI’s. Support the Store Manager in coaching the Sales Team on how to deliver an unique and memorable shopping experience (customer focus, storytelling, extraordinary service, selling skills and attitude), observing the sales floor and providing feedback accordingly, when he/she is not on-duty Establish and develop relationship with existing clients and engage new customers to the brand. In absence of the Store Manager, be responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of product assortment and visual merchandising guidelines. Listen and understand clients’ needs, providing customized advice and introducing them to the discovery of the Brand. Concur to the definition of action plans related to the mystery shopping results and ensure their implementation. Supervise After Sales Service request providing excellent service. Guarantee the correct application of company norms and procedures. Job Requirements: A strong negotiator with business awareness, flexibility, with the ability to demonstrate integrity and respect all times is essential for the role: Knowledge of Luxury business Selling skills Store procedures and process CRM techniques and tools Store operation applications Qualification & Experience: The ideal candidate should hold at least 5 to 7 years’ experience in a sales or management role, within Bulgari or from a competitor within other luxury/fashion brands. Job Details: Company: LVMH Vacancy Type: Full Time Job Location: Dubai, AE Application Deadline: N/A Apply Here careersvite.com
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