Job Description: Acts as a technical leader within and outside his or her immediate team. Responsible for mentoring and developing more junior technicians in technical theory, application, and operational discipline. Takes on technical and project-related escalations, providing appropriate levels of communication of the scenario to the appropriate audience. The Senior Technician has an advanced understanding of theory and application related to project management, core networks, transport, signaling and interface protocols, disaster recovery planning and response, data services, and location-based services. The Senior Technician has a solid understanding of theory and application related to the radio access network, network design, capacity planning, fire suppression systems, power systems AC/DC, and HVAC. Job Responsibilities: Operations: Identifies, researches, and develops process improvements and recommends them to management for implementation and assists junior technicians in doing the same. Uses in-depth knowledge to provide input on process improvements related to maintenance and repair activities. Creates job aids, scopes of work, method/statement of procedure, and helpful tools Technical support: Provides technical direction and support within and outside immediate team. Provides technical support and direction in network performance initiatives, outage resolution and identifies day-to-day improvement opportunities. Effectively influences peers and others toward achieving common goals. Continuous learning: Creates training material and facilitates training to peers routinely. Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to maintain proficiency on company values and organizational requirements. Project management: Leads key projects/initiatives, providing day-to-day guidance to more junior technicians assigned to each given project/initiative. Highly organized, effectively reporting progress, challenges, resolution plans, and overall status appropriately. Job Requirements: Attention To Detail Vocational/Technical Training Communication Legally authorized to work in the United States Microsoft Office Telecommunications Radio Frequency (RF) Must have and maintain a clean driving record & driver’s license Qualification & Experience: 4-7 Years: Wireless Telecommunications Or Other Related Experience. Technical degree or equivalent experience. High School Diploma or GED 2-4 Years: Working Experience In Switch Operations And Maintenance. Electronics At least 18 years of age Job Details: Company: MetroPCS Vacancy Type: Full Time Job Location: Austin, TX, US Application Deadline: N/A Apply Here careersvite.com
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