Job Description: As an Associate Expert, you’ll learn the ropes as you build the skills that can make you a full-fledged expert in a matter of months. It starts with listening to your customers issues like a pro, picking up on subtle cues and customer rhythms and then helping build a resolution mix that will make them customers for life. They’re YOUR customers and their experience depends on YOU! Job Responsibilities: Create happy customers – We are all about the customer experience and owning customer issues with the tools, knowledge and support to resolve. Provide outstanding service so customers stay longer – we bring our life experiences, knowledge and passion for outstanding service to all we do. We personalize every interaction and provide solutions to take care of our customers and build lifelong T-Mobile fans. We sell thoughtful products and services – we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience. Learn a lot – we stay current on all systems and products to grow our skills and maintain proficiency on things we value and organizational requirements. Job Requirements: Passion for care and the ability to listen, problem solve and deliver great solutions You’re a pro on the computer You have the flexibility to work any shift, including nights and especially weekends You know how to balance multiple tasks at the same time Sales oriented with an obssession to connecting customers to the things they love Ability to work as part of a team to achieve individual and team results Tech savvy and have a passion for mobile devices and/or technology Job Details: Company: MetroPCS Vacancy Type: Full Time Job Location: Chattanooga, TN, US Application Deadline: N/A Apply Here careersvite.com
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