Job Description: Builds proficiency related to serving and selling to our customers, while providing a best in class customer experience and building loyalty by: Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store. Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store. Job Responsibilities: Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise. Approaching service and sales needs with patience, honesty and empathy. Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices. Job Requirements: Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing T-Mobile store team. Effective at balancing customer experience and performance goals. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Competitive drive and confidence to succeed in a fast-paced sales environment. Qualification & Experience: 6 months of customer service and/or sales experience, Retail environment preferred Job Details: Company: MetroPCS Vacancy Type: Full Time Job Location: Columbus, OH, US Application Deadline: N/A Apply Here careersvite.com
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