Job Description: Here at T-Mobile, we do things differently. We put people first, treat them right, and change the rules in their favor. When you go All IN as a Mobile Expert at T-Mobile, you’re brought into the fold with a team of hardworking, dedicated people behind you every step of the way. Job Responsibilities: Serving and selling to our customers while building loyalty. Personalize your interactions, ask questions, listen, and make things right to build world-class experiences your customers love. Go All IN to support the team, keep the store looking its best, and make sure your knowledge is up to date on the latest and greatest products and services. Determine when next level customer advocacy is a must and owning the experience by going above and beyond, crafting those tug-on-your-heart-strings interactions, that build customer dedication and customer happiness Approach all customer interactions with a people-first demeanor, giving the customer’s needs and concerns priority with patience, empathy, and integrity. Help customers experience your store by getting side-by-side, exploring products through hands-on demonstrations, and discovering what solution works best for them. Be sure your customers have what they need to stay connected. Meet and/or exceed defined, monthly success measurements and complete assigned training on time. Guide your customers through their purchasing experience through significant interactions, thoughtful questions, insightful answers, and sharing your expertise. Meet customers where they’re at in their purchasing journey, whether they’re just exploring, ready to purchase, or picking up where they left off online, through Customer Care, or in-store. Job Requirements: Available to work a varied schedule including nights, weekends, and holidays Effective at balancing customer experience and performance goals 6 months of customer service and/or sales experience, retail environment preferred Competitive drive and confidence to succeed in a fast-paced sales environment Qualification & Experience: Legally authorized to work in the United States At least 18 years of age Bilingual: Fluent in English and Spanish High School Diploma or GED Job Details: Company: MetroPCS Vacancy Type: Full Time Job Location: Dallas, TX, US Application Deadline: N/A Apply Here careersvite.com
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