Job Description: The Retail Sales Associate (RSA) enjoys a dynamic and high energy environment. Responsibility to provide an outstanding customer experience in the retail location by assisting new and existing customers with their unique technology needs and problem-solving issues. The goal of the RSA is to create an outstanding buying experience for the customer and a positive a team environment. The RSA should be able to position Boost Mobile against the competition in the wireless industry and tailor their recommendations through right fitting the customer’s needs. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals. Job Responsibilities: Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics. Provides exceptional customer service to individuals visiting the KG Premier store, including greeting customers, answering phones, and assessing their needs. Work with store management in the opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count, and deposits as governed by operations control standards. Assist with all functions within a retail store in compliance with KG Premier policies and procedures. Ensure maintenance of store appearance, backroom, restrooms, and individual work area according to the retail store standards. Share customer experience with the rest of your team including Management. Assist customers with service activations, changes, and bill payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades. Complete accurate paperwork and transactions according to company policies and procedures. Assist in other tasks, duties, or projects as assigned by management. Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Job Requirements: Bilingual in Spanish as well as English preferred. Excellent written and verbal/interpersonal communications skills Professional, energetic, and positive attitude. Working knowledge of cellular/paging/PCS/advanced wireless communication preferred. Must be able to stand for long periods of time (up to 9 hours) on the sales floor KG Premier Inc. is an Equal Employment Opportunity Employer and a Drug-Free Workplace Must be able to move and/or lift up to 25 pounds Ability to analyze results, plan for the future, make good decisions, and take responsibility Flexible scheduling availability; reliable transportation. Qualification & Experience: At least 6 months experience in retail or another environment with a strong customer focus. Completed High school diploma/GED. Job Details: Company: Boost Mobile Vacancy Type: Full Time Job Functions: Sales Job Location: St Louis, MO, US Application Deadline: N/A Apply Here careersvite.com
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