Job Description: The Retail Sales Associate (RSA) enjoys a dynamic and high energy environment. Responsibility to provide an outstanding customer experience in the retail location by assisting new and existing customers with their unique technology needs and problem-solving issues. The goal of the RSA is to create an outstanding buying experience for the customer and a positive a team environment. The RSA should be able to position Boost Mobile against the competition in the wireless industry and tailor their recommendations through right fitting the customer’s needs. As a member of a store team, they will strive toward helping the store achieve its financial and customer service goals. Job Responsibilities: Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics. Assist in other tasks, duties, or projects as assigned by management. Work with store management in the opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count, and deposits as governed by operations control standards. Assist customers with service activations, changes, and bill payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades. Share customer experience with the rest of your team including Management. Provides exceptional customer service to individuals visiting the KG Premier store, including greeting customers, answering phones, and assessing their needs. Ensure maintenance of store appearance, backroom, restrooms, and individual work area according to the retail store standards. Assist with all functions within a retail store in compliance with KG Premier policies and procedures. Complete accurate paperwork and transactions according to company policies and procedures. Job Requirements: Excellent written and verbal/interpersonal communications skills Ability to analyze results, plan for the future, make good decisions, and take responsibility Must be able to move and/or lift up to 25 pounds Working knowledge of cellular/paging/PCS/advanced wireless communication preferred. Must be able to stand for long periods of time (up to 9 hours) on the sales floor Bilingual in Spanish as well as English preferred. Professional, energetic, and positive attitude. KG Premier Inc. is an Equal Employment Opportunity Employer and a Drug-Free Workplace Flexible scheduling availability; reliable transportation. Qualification & Experience: At least 6 months experience in retail or another environment with a strong customer focus. Completed High school diploma/GED. Job Details: Company: Boost Mobile Vacancy Type: Full Time Job Functions: Sales Job Location: Laredo, TX, US Application Deadline: N/A Apply Here careersvite.com
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