Job Description: The Manager in Training is responsible for assisting the Store Manager regarding overall operations and administrative duties. The Manager in Training is knowledgeable in each product area or department in our store. Assists in determining the methods and approaches necessary to accomplish the store's goals and initiatives. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of Hibbett I City Gear creating a unique customer experience helping to acquire and retain long-time customers. The Manager in Training is passionate about giving outstanding customer service and promoting the merchandise in stores. The Manager in Training assumes supervisory control in the Store Manager's absence and is trained in the Store Manager's Responsibilities. Job Responsibilities: Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Assist the Store Manager in controlling the assets of Hibbett I City Gear Promote and sell services and merchandise provided by Hibbett I City Gear. Assures quality customer service is maintained. Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling. Provides knowledge and guidance to employees and customers in all departments when necessary. Assumes responsibility of the entire store in the absence of the Store Manager. Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments. Performs general administrative duties as needed and is trained in the Store Manager's responsibilities. Keeps the Store Manager informed about inventory movement and customer trends. Direct staff to ensure each department's responsibilities and standards are completed. Job Requirements: Is a self-starter, has initiative to take on important tasks without being asked. Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision. Is a team-player, passionate about outstanding customer service and selling merchandise. Ability to work in a fast-paced environment. Excellent interpersonal and communication skills. Ability to assist in managing a team and keep up with overall goals and profits. Qualification & Experience: 1-3 years of customer service experience. Experience working in a retail environment, preferably in footwear and athletic apparel. Job Details: Company: Hibbett Sports Vacancy Type: Full Time Job Location: High Point, NC, US Application Deadline: N/A Apply Here careersvite.com
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