Job Description: The Shoe Carnival Assistant Store Manager assists with the daily operations of the store and carries store keys to perform opening and closing responsibilities. Job Responsibilities: Manages daily responsibilities including sales and operational plans, store and department standards, and safety and loss prevention guidelines. Processes weekly truck shipments by unloading, scanning, detailing case contents, and supervising product placement. Assists with timely administration of progressive discipline, interviews, timecard punch edits, report review, and communication. Trains associates to ensure consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges. Ensures all claims of harassment and discrimination are immediately reported. Demonstrates Total Customer Service Standards and leads by example. Assists in floor moves, merchandising, pricing, promotional displays and store housekeeping to ensure execution of company direction. Follows Loss Prevention guidelines to deter theft and manage mismates. Supervises associates and delegates tasks to ensure productivity, assists in conflict resolution, coordinates meals/breaks, and shares department successes and opportunities. Provides overrides, performs safe and till counts, and reconciles cash settlements. Job Requirements: Excellent sales and customer service skills. Ability to manage, train, and mentor associates to assure company standards and processes are understood. Excellent verbal communication skills. Ability to successfully complete Key Carrier Certification exam within 60 days of hire or prior to promotion. Ability to execute the concept by understanding and applying report(s) information. Ability to work flexible schedules including nights, weekends and holidays. Excellent active listening skills. Qualification & Experience: 3-5 years of retail sales experience. Previous supervisory experience required; preferably in retail environment. Job Details: Company: Shoe Carnival Vacancy Type: Full Time Job Location: Louisville, KY, US Application Deadline: N/A Apply Here careersvite.com
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