Job Description: Retail Sale Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand. Job Responsibilities: Educate the customer on product features and benefits Greet and make customer contact Solve any customer problems/answer any questions Understand the customer's needs Follow safety regulations, including proper lifting procedures and timely reporting of all accidents and near misses Make sure items are labeled and price marked properly Provide customer service using proper selling techniques, product knowledge, and the GUEST service model: Protect our products by greeting customers, attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc. Keep the floor always looking its best – neat, organized, and well stocked Inform customers about any promotions we have running Transact the sale through suggestive selling, multiple selling, and effective closing Correctly measure and fit customers with appropriate NB product Job Requirements: Familiarity with cash register functions Strong customer service and verbal communication skills Willingness to work a flexible schedule that may include weekends and holidays Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location) Ability to quickly perform basic math Should be a people person! Must be 18 years of age or older. Demonstrated ability to flourish in a team environment Qualification & Experience: Past retail experience preferred, but not necessary Job Details: Company: New Balance Vacancy Type: Full Time Job Functions: Sales Job Location: Boston, MA, US Application Deadline: N/A Apply Here careersvite.com
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