Job Description: You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success. Job Responsibilities: Execute reductions, price changes, and transfers Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store Ensure great garment care to sell the products in their best condition at the right time Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help Handle payments and returns Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities Keep the fixtures full and tidy regularly throughout the day to maximize sales Actively process, stock and replenish garments on sales floor and stock room Job Requirements: Good communication and organizational skills Ability to multi-task in a fast-paced environment Ability to manage time and prioritize Ability to recognize and execute selling opportunities Ability and willingness to run a cash register Ability to take initiative to complete tasks and solve problems Ability to meet deadlines Must be able to work a flexible work schedule including nights and weekends Excellent customer service skills Qualification & Experience: Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance 6 months of experience in customer service, preferred Ability to lift in excess of 20 pounds Ability to climb a ladder and use a step stool High School graduate or equivalent preferred Job Details: Company: H&M Vacancy Type: Part Time Job Location: Washington, DC, US Application Deadline: N/A Apply Here careersvite.com
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